Effective Date: 01 January 2025

At Equilibrium Records, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, interact with us via email, or use our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Usage Data: Information about how you use our website, such as IP addresses, browser type, and pages viewed.
• Demographic Information: Age, preferences, and interests (if provided).
• Demo Submissions: Information included in demo submissions, such as your name, email, and uploaded files.

2. How We Use Your Information

We use your personal data for the following purposes:

• To communicate with you regarding bookings, demos, events, and inquiries.
• To improve our website, services, and customer experience.
• To send newsletters and promotional materials (with your consent).
• To comply with legal obligations or resolve disputes.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information in the following circumstances:

• Service Providers: Trusted third parties who assist in delivering our services (e.g., email hosting, marketing platforms).
• Legal Compliance: When required by law or to protect our rights.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data.
• Correction: Update or correct inaccuracies in your personal data.
• Deletion: Request the deletion of your personal data.
• Withdrawal of Consent: Opt-out of receiving promotional emails.

To exercise your rights, please contact us at info@equilibriumrecords.be.

6. Cookies

Our website may use cookies to improve functionality and user experience. You can manage your cookie preferences through your browser settings.

7. Security

We implement appropriate technical and organizational measures to protect your personal data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, contact us at:
Email: info@equilibriumrecords.digipartner.be
Address: Taboralaan 12 – 8400 Oostende